Work Management Coordinator T&D

Date: Jul 10, 2024

Location: CASA GRANDE, AZ, US, 85222-4535

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.


Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.


Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


The Work Management Coordinator T&D is responsible for assessing and providing oversight of weekly schedules and coordinating the logical progression of work activities and work order readiness from identification through execution and closeout. Interfaces with multi departments to prioritize scheduled activities, provide resource support oversight, implement assessment corrective actions, and develop and implement work management procedures. This position reports to the Southern Arizona Director located in Casa Grande and supports the following service centers: Parker, Yuma, Buckeye (HUBWEST), Casa Grande, Globe, and Douglas. The position requires travel 50% of the time, mileage reimbursement available.

Minimum Requirements

- Bachelor's degree and eight (8) years experience in T&D Operations, Maintenance, or Planning. In lieu of a degree, a combination of education and experience totaling twelve (12) years experience in T&D Operations, Maintenance, or Planning in the area supported. Comparable equivalent industry will be considered (e.g., construction, engineering, manufacturing).

- Preferred Special Skills, Knowledge or Qualifications: Strong verbal communication, project management skills, and strong proficiency in Maximo or similar work management applications. Ability to work effectively in matrixed teams to accomplish business results across multiple departments. 

- Ability to foster teamwork and collaboration. PowerBI and Data Analytics experience. Formal leadership or project leadership.

Major Accountabilities

1) Acts as management's single point of contact to oversee and drive problem resolutions to help ensure adherence and performance to work management metrics (e.g., Schedule Adherence, Labor Availability).

2) Analyze work management and materials data to identify backlog and criticality issues and make or recommend adjustments. Review dock scheduling and staffing/crew models to identify efficiencies and opportunities for improvement.

3) Prioritizes scope and timing of on-going and break-in (emergent) work and assesses scheduling impacts. Provides recommendations as changes occur based on data analytics. Supports optimization of personnel and material/equipment resources.

4) Oversees the final development, coordination and implementation of work management procedures across specific areas of responsibilities. Utilizes the Self-Assessment Process and technical knowledge to identify specific work plan deficiency(s) and/or inconsistencies and make recommendations to correct or improve.

5) Uses Maximo (work management and materials system) and associated software in the development and implementation of metrics in accordance with the work management process.

6) Reviews all scheduled work for work order readiness, and assesses completed work to identify continuous improvement opportunities and make recommendations for changes to process or procedures. Ensures best work management Practices are addressed and included as part of the work package review.

7) Provides data analytics to support manager and director reporting, identification of trends, implementation of business initiatives, or financial and resource models.

8) Leads or participates in various peer groups to review project rollouts, ensure consistent application of work management practices, and identify opportunities for improvement.

9) Acts as the change agent for changes that affect teams within area of responsibility including IT testing, communication, training and one on one onboarding and coaching. Leads or supports change management efforts to support changes in procedures and processes related to project execution and implementation. Develops and delivers training materials and tools.

10) Provides back up planner support as needed.


Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work, but the ultimate decision is the company's. Employees will have two options to choose from: 

  • APS office based: The employee prefers to work most of the time from an APS facility.
  • Home based: The employee prefers to work most of the time from his/her home.


*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Job Segment: Sustainability, Nuclear, Energy