Operations & Maintenance Coordinator, Senior

Summary

The Operations and Maintenance (O&M) Coordinator Senior leads the planning, coordination and scheduling of moderate to highly complex maintenance and replacement activities within the electric distribution system. Ensures all maintenance projects, including emergent repairs, system upgrades and capital replacements are executed safely, efficiently, and in full compliance with company standards and regulatory requirements. In addition to overseeing material readiness, scheduling and field preparation, the O&M Coordinator Senior provides mentorship and guidance to O&M Associates and Coordinators. Collaborates with the Construction Maintenance Planner to support manpower, resources, budgets and stakeholder communications, ensuring seamless execution of day-of-work activities and long-term operational success.

Note: Approximately 10% of time spent on creating detailed work packages and 90% is focused on planning and coordinating day-of-execution activities.

Minimum Requirements

• Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus five (5) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus seven (7) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus nine (9) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.

 

Preferred Special Skills, Knowledge or Qualifications:

• Experience in Construction and/or maintenance operations.
• Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
• Business, planning, and project management skills.
• Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera. Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables.
• Basic electricity course and drafting/CAD experience.
• Successful completion of college Algebra.
• Strong interpersonal, verbal and written skills.

Major Accountabilities

1) Successfully completes the APS Customer Project Training, including on-the-job training (OJT).

 

2) Leads moderate to highly complex maintenance and replacement projects from initiation through close-out. Priorities and schedules preventative and corrective maintenance, emergent repairs and infrastructure replacements. Assesses equipment and system performance to identify and plan maintenance needs. Performs field checks to validate constructability, resource readiness and execution plans. Collaborates with Planners, Foremen, Troublemen and Engineers to handle technical aspects. Oversees day-of-execution planning, ensure crews have the necessary resources, materials and clearances.

 

3) Creates detailed work packages for complex jobs, including labor, materials, equipment and safety protocols. Reviews and verifies job readiness elements such as clearances, switching orders, TOAs, permits, lane closures, TCPs and gate codes. Ensure all documentation, easements and permits are secured and current.

 

4) Maintains crew schedules under the guidance of the Construction Maintenance Planner. Maintains training calendars, dock events and resource availability. Coordinates material availability and readiness including hauling, poles and specialty materials. Understands and applies union contract provisions, APM guidelines and fatigue management protocols.

 

5) Conducts job readiness field inspections to ensure safety, quality and design compliance. Resolves on-site issues to maintain project momentum and uphold safety standards.

 

6) Serves as the primary contact for internal teams, contractors and external customers. Communicates project timelines, impacts and changes professionally and proactively. Provides leadership support and mentorship to junior staff.

 

7) Monitors expenditures, manages PO approvcmals and reviews contractor invoicing. Collects and analyzes post-project data for financial reporting and performance tracking. Maintains accurate records and track project metrics, resource utilization and progress.

 

8) Provides emergency response support during events such as summer storms or other catastrophic situations. Assists with scheduling, PTO coverage, outage notifications, lane closures and city inspection coordination.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.


Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.



For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).



In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.