Communications Consultant | Human Resources

Summary

Communications Consultant
Shape the voice of a mission-driven company. Inspire employees. Drive strategic change.

APS is seeking a talented and creative Communications Consultant to help us inform, engage, and inspire our workforce through compelling internal communications and integrated messaging strategies. In this role, you’ll be a trusted partner to executives and business leaders, translating complex topics into clear, meaningful communications that strengthen understanding, trust, and connection across the organization.

You’ll join a collaborative, innovative communications team that thrives on creativity, storytelling, and impact. Whether you’re writing a CEO message, building out an internal content hub, or launching a campaign for a new HR initiative, your work will help shape the employee experience and strengthen company culture.

What your day might look like:

• Partnering with Human Resources and other business areas to create communication plans for enterprise-wide initiatives like benefits, culture, and employee platforms.
• Writing and editing content for a variety of channels—email, intranet, leadership messages, video scripts, digital signage, and more.
• Collaborating with graphic designers, videographers, and developers to bring creative ideas to life.
• Managing and maintaining dynamic intranet content, ensuring brand consistency, clarity, and accessibility.
• Advising internal clients on messaging strategies that drive engagement, clarify complex topics, and build trust.
• Measuring communication effectiveness using analytics, feedback, and key performance indicators to guide future strategy.

We’d love to talk to people who:

• Are strong writers with a sharp eye for detail and a flair for storytelling.
• Have experience creating strategic communications in a corporate or agency environment.
• Understand how to tailor messages for diverse employee audiences and business goals.
• Are comfortable working closely with executives and cross-functional teams.
• Are excited about influencing culture and helping employees stay informed and connected.

Join us and make your mark on how 6,000+ employees connect to purpose, progress, and each other.

Apply now to be part of a communications team that’s powering change from the inside out.

Minimum Requirements

Communications Consultant

• Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English, Communications or related field
• PLUS five (5) years related writing/editing experience, or an equivalent combination of education and experience.
• Must possess excellent verbal and written communication skills, software application skills including word processing and desktop publishing, and solid project management skills.

Preferred Special Skills, Knowledge or Qualifications

• Familiarity with and experience communicating Human Resources and Finance messages. 
• Excellent writing/editing/storytelling ability, strategic thinking, interpersonal and presentation skills. 
• Ability to maintain appropriate levels of confidentiality. 
• Ability to develop strategic communication plans. 
• Excellent project management skills. 
• Experience with multimedia communications is a plus. 
• Experience managing communication platforms using SharePoint, Embark and other software applications. 
• Proficient in using various communication tools and platforms, including intranets, Microsoft Office and content management systems. 
• Knowledge of HR policies and practices, including employee relations, retirement, benefits, and training and development.

Major Accountabilities

1) Consults with internal clients to assist achievement of their respective business goals. This includes advice on strategy, positioning, messages and media mix.
2) Develops and provides leadership for the implementation of strategic communication plans directed to a variety of targeted internal/external audiences.
3) Directs a variety of communication activities including writing, editing, scripting, producing and distributing media such as collateral materials, memos, brochures, flyers, posters, articles, and letters.
4) Designs, plans, processes and communicates accurate, complex information to a variety of targeted internal/external audiences, ensuring on-time delivery.
5) Maintains a broad-based knowledge of business or industry technologies and issues, including specific knowledge of the electric utility industry.
6) Maintains quality standards and adheres to communication plans.
7) Manages resources within time and budget constraints by coordinating the use of internal suppliers, vendors and outside agencies.
8) Maintains appropriate levels of confidentiality.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.