Director IT Utility Communications 1

Summary

Director of Information Technology |  Powering Arizona’s Technology Future

Due to growth and investment in our IT leadership structure, APS is adding several Director-level positions that will shape our technology future. We’re building a stronger, smarter digital foundation to power Arizona and we’re looking for visionary technology leaders to join us.

As part of APS’s senior IT leadership team, you’ll set strategy, lead high-performing leaders, and deliver modern, secure, and reliable technology solutions that enable operational excellence across the enterprise.

These roles offer the opportunity to influence enterprise-wide initiatives while leading specialized portfolios in infrastructure, communications, and support services.

What your day would be like

As a Director of IT, you will:

• Lead a team of Leaders responsible for delivering reliable, secure, and innovative technology solutions.
• Partner across APS to translate business needs into technology strategies that drive modernization and efficiency.
• Oversee large-scale programs, vendor partnerships, and critical systems supporting enterprise operations.
• Ensure strong governance and operational excellence through ITIL, cybersecurity, and service-management best practices.
• Develop and mentor future technology leaders, fostering collaboration, accountability, and continuous improvement.
• Champion initiatives that improve reliability, customer experience, and digital innovation.

Who we’re looking for

• Strategic Leaders with a track record of success in IT infrastructure, operations, or communications within complex organizations.
• Innovators who thrive at the intersection of technology and business strategy, driving modernization and transformation.
• Collaborative Partners who build strong relationships across technical and executive teams.
• Operational Experts skilled in governance, performance metrics, and service excellence.
• People-Focused Leaders committed to developing talent and fostering a culture of accountability, safety, and inclusion.

Why APS

We offer meaningful work, industry-leading benefits, hybrid flexibility, and a collaborative culture where your ideas make a difference.

Join a company that’s innovating for tomorrow and investing in leadership today.

Apply now to be considered for one of our Director-level IT opportunities and help shape the future of technology at APS.

Leadership Opportunities Available

Director, IT Enterprise Infrastructure
Lead the strategy, modernization, and operations of APS’s core infrastructure environment, including compute, cloud, storage, automation, and data center services. Drive modernization and resilience across hybrid and cloud platforms to support APS’s business transformation.

Director, IT Enterprise Support Services
Oversee enterprise-wide IT support operations, including the Service Desk, Customer Care Center, Desktop Support, Mobility, and Observability teams. Champion service excellence, user experience, and operational efficiency across all technology touchpoints.

Director, IT Utility Communications
Guide the vision and strategy for APS’s statewide communication and network systems — enabling reliable connectivity for generation, transmission, and distribution operations. Lead teams responsible for IP networks, telecommunications, and disaster-recovery communications infrastructure.

Minimum Requirements

Director of Information Technology

• B.S. in Computer Science, Business, Electrical Engineering or related degree or equivalent combination of education and experience.
• MBA or Masters degree preferred.
• Comprehensive IT technical and managerial knowledge with a minimum of ten (10) years progressively responsible experience with emphasis in client relationship management, consulting, engineering, construction, development and implementation of information systems.
• Five (5) of the ten years of experience in an IT leadership role with proven ability to develop and manage high performing teams.
• Significant knowledge of business processes, competitive trends and developments in industry drivers.
• Demonstrated effective oral, written and presentation communication skills; marketing and negotiation skills; and the highest quality interpersonal and people management skills.
• Strong critical thinking and creativity skills along with the ability to exercise sound judgment by making decisions based on accurate and timely analyses.
• Proficiency with Microsoft Word, Excel, Outlook and Internet.
  
  
  

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.