Director Safety, HOP, Emergency Management
Date: Jun 24, 2026
Location: PHOENIX, AZ, US, 85004-3903
Company: APS
Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.
Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.
Summary
The Director Safety, HOP, Emergency Management develops and leads enterprise-wide (non-nuclear) programs for Industrial Safety, Public Safety, Emergency Management, Human and Organizational Performance (HOP), and the Corrective Action Program (CAP), The role provides strategic direction, governance, and oversight to ensure compliance with applicable federal, state, and local safety laws and regulations and to sustain a safety-conscious work culture across the enterprise.
Minimum Requirements
- Bachelor's degree in business or other job-related field from an accredited college or university, plus ten (10) years of experience in Safety, Human/Organizational Performance, Emergency Management, Operations, or other directly related fields.
- In lieu of a Bachelor's degree, a combination of college coursework and experience totaling fourteen (14) years.
- Five (5) years of supervisory/management experience.
Preferred Special Skills, Knowledge or Qualifications:
- Strong written and verbal communication; effective stakeholder management.
- Ability to work across functions to build credibility, influence decisions, and drive practical solutions.
- Experience partnering with senior leadership and interfacing with external regulators, as required.
- Demonstrated program/project management skills, including planning, prioritization, and execution.
Major Accountabilities
1) Provide enterprise-wide governance and strategic direction for industrial and public safety programs. Develop, implement, and maintain safety policies, programs, and procedures that reinforce a safety-conscious work culture and ensure compliance with applicable safety and health standards. Lead and participate in internal safety peer groups, committees, and initiatives.
2) Govern and oversee company-wide safety compliance. Partner with Legal, regulatory agencies, operating units, and management to resolve complex compliance issues and to sustain constructive, transparent working relationships. Monitor regulatory changes and industry best practices to ensure policies, processes, and procedures remain current and compliant.
3) Build and maintain effective relationships with federal, state, and local regulatory agencies; safety and emergency management organizations; industry groups; and other key stakeholders to advance the Company's environmental and safety leadership.
4) Lead investigations of serious safety incidents to identify root cause(s), contributing factors, and corrective actions. Ensure timely follow-through to prevent recurrence. Oversee Occupational Safety and Health Administration (OSHA) and environmental compliance inspections, including response activities related to findings, citations, and corrective actions.
5) Direct the Human and Organizational Performance (HOP) function to reduce human error and strengthen error-tolerant systems. Oversee the Corrective Action Program (CAP) to evaluate and document adverse conditions and to initiate, track, and verify completion of corrective actions.
6) Maintain enterprise governance for the APS Emergency Management (non-nuclear) Program. Plan, develop, and direct emergency management activities across Corporate EM, Transmission & Distribution EM, Generation EM, and Cyber/IT EM.
7) Select, develop, and retain high-performing teams through coaching, feedback, recognition, training, and development opportunities.
8) Own and manage budgets for assigned areas; monitor performance and take corrective action when results deviate from plan.
Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.
Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).
In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.
- Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
- Working from a home office requires adequate technology and an appropriate ergonomic set up.
- Role types are subject to change based on business need.
Job Segment:
Sustainability, Nuclear, Energy