Energy / IT Solutions Analyst III / Senior | IT Applications

Summary

Energy / IT Solutions Analyst, III / Senior | IT Applications

We’re looking for a Energy/IT Solutions Analyst to help shape the future of our Energy Management and GIS systems. In this role, you’ll design, develop, and maintain critical systems like EMS, SCADA, and WebGIS—applications that power reliability, safety, and operational excellence for the enterprise.

What your day would be like:
You are responsible for:

• Analyzing, researching, and implementing improvements to the Energy Management System (EMS), SCADA system, and other control center automation tools.
• Supporting and enhancing WebGIS and GIS Edge integrations used by over 1,000 employees across the company.
• Managing GIS data wrangling to meet both regulatory and business needs.
• Partnering with teams to ensure reliable WebGIS operations and support strategic GIS business initiatives.
• Acting as backup support for GIS integrations that connect with critical systems including Fire Mitigation, Customer Care & Billing (CCB), Maximo, ADMS, and Utilisphere.
• Preparing for the upcoming GIS Utility Network implementation, ensuring secure patching, vulnerability mitigation, and adherence to strict contractual timelines.
• Collaborating with system integrators and cross-functional teams to ensure seamless project execution over the next 2.5 years.

The kinds of people we want to talk to have done many of the following:

• Delivered IT solutions in energy management, SCADA, GIS, or other large-scale enterprise applications.
• Supported integrations across multiple enterprise platforms, balancing performance, reliability, and compliance needs.
• Demonstrated strong analytical and problem-solving skills to identify system improvements and efficiencies.
• Built strong partnerships with business and technical teams to deliver reliable IT solutions that support critical operations.
• Managed projects with complex timelines, particularly those requiring coordination with external vendors or system integrators.

This is a high-impact opportunity to work with critical energy and GIS applications that touch nearly every part of our business. You’ll play a key role in ensuring system reliability while shaping the future of our enterprise GIS strategy.

Minimum Requirements

Energy / IT Solutions Analyst, III | IT Applications

• Bachelors' degree in Information Technology or related field
• PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Energy / IT Solutions Analyst, Senior | IT Applications

• Bachelors' degree in Information Technology or related field
• PLUS seven (7) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas.

Preferred Special Skills, Knowledge or Qualifications:

• Knowledge of safety policies, practices and procedures; basic knowledge of computer science and/or engineering; generation, transmission and distribution system design, operations, and procedures; systems software and database administration; network and workstation technologies; technical issues related to energy management systems and applications; software, hardware and telecommunication; systems for real-time data collection and exchange. Skill in developing and writing technical documentation; evaluating and testing emerging technologies
• SQL (Structured Query Language); statistics, mechanics, and physics; technical writing; testing different types of equipment, such as flow meters; Microsoft office, including Word and Excel.
• Ability to troubleshoot Windows and Linux environments; provided off hours support as part of an on-call rotation; work well on a team; works well with customers/clients; problem solve; thinks innovatively; gives high level of attention to detail
  
  

Major Accountabilities

1) Applies deep knowledge in specific technical areas to process, provides support with, and solves large and complex support requests within the energy management system (EMS), the supervisory control and data acquisition (SCADA) system, and other electric control center automation systems
2) Contributes to development of new, innovative EMS and SCADA support processes and tools
3) Leads high level troubleshooting of the SCADA system
4) Leads and communicates development of service, implementation and support procedures
5) Analyzes performance reports from across practices and contributes to resulting strategic business decisions
6) Identifies and independently assesses impact of high risk changes and institutes organization-wide mitigation actions
7) Migrates and deploys highly complex solutions
8) Creates and implements more complex improvements that mitigate risks and create a more reliable and efficient electrical grid
9) Sets best practices for EMS solution alignment with relevant industry, regulatory and technical requirements
10) Provides guidance and assistance to other employees as the lead
11) May manage large projects or initiatives

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.