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Enterprise Monitoring - IT Infrastructure Engineer Sr (Elastic Search, ELK)

Date: Jan 25, 2023

Location: PHOENIX, AZ, US, 85021-1808

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.


Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.


Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


The IT Infrastructure Engineer Sr. is responsible for the maintenance, installation, and configuration of infrastructure technologies and next generation technologies. May be involved with complex system integration testing and evaluation.

Elastic Search, Logstash, Kibana (ELK), beats: Support multiple Elastic Stack clusters as a cybersecurity SIEM use-case in a production environment. Overall health and performance of multiple Elastic Stack clusters. Data data pipelines using Logstash and Kafka. Kibana visualization and dashboards working with business needs. Support/Enhance Beats agents. Onboard additional logging use-cases to support business needs (Elasticsearch, Logstash, Kibana, Beats). Curate Elasticsearch indices using Elasticsearch-curator or Lifecycle Management. Support the integration of Elastic Search for various APS systems. Assist with log ingestion and parsing rules are working properly. Defining requirements for Watchers for logs based on user criteria. Defining requirements used to connect Watchers and Alerts to ServiceNow and email for proactive notifications. Requirements for building Kibana dashboards to visualize steady-state operations/alerts.  Requirements and supporting the build and implementation of machine learning modules that recognize trends such as log production, message size, and execution times.

Minimum Requirements

Bachelors' degree in Information Technology or related field and 7 year of prior relevant experience or equivalent combination of education and directly related experience.
Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Expectation of being part of an on-call rotation

Major Accountabilities

1. Performs the most complex duties of the technical infrastructure team
2. Leads architecture, design, analysis, implementation, and operations of infrastructure
3. Develops, recommends, and implements complex infrastructure solutions
4. Leads the planning, designing, and execution of testing
5. Ensures infrastructure scalability and security within the organization
6. Reviews plans to manage the frequency of support package/patch application
7. Applies highly developed specialized knowledge and skills in Infrastructure to define improvements for increased reliability and performance
8. Evaluates and tests emerging technologies
9. Recognized as the most experienced and knowledgeable infrastructure engineer within the organization
10. Provides guidance, coaching, and training to other employees within field of infrastructure engineering
11. Typically responsible for managing major/complex projects across the enterprise at this level, involving delegation of work and review of infrastructure engineering projects

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.


Location-Based Role:
This position requires employees to work at the (Location), with some flexibility. Flexibility will be determined with the hired employee and leadership.  



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