IT Infrastructure Engineer II / III / Senior

Summary

Communications Desk Infrastructure Engineer II / III / Senior

Minimum Requirements

Communications Desk Infrastructure Engineer II

• Bachelors' degree in Information Technology or related field
• PLUS two (2) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Communications Desk Infrastructure Engineer III

• Bachelors' degree in Information Technology or related field
• PLUS five (5) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Communications Desk Infrastructure Engineer Senior

• Bachelors' degree in Information Technology or related field
• PLUS seven (7) year of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas
  
  Preferred Special Skills, Knowledge or Qualifications:
  Technical degree in telecommunication, data communications or equivalent. 
• Ability to interpret schematic diagrams and troubleshoot to component level.  
• Knowledge to transition to legacy communication to Next Generation Network and Radion equipment.
• Specific knowledge of TCP/IP, network design, network security, propagation, and point to point radio operation using ethernet over microwave.
• Knowledge of building IP networks using MPLS or other network convergence technologies. 
• Familiarity with FCC regulations and standards for licensing microwave paths.
• Understand basic electronics, electrical power systems, the basics of the 7 layers of the OSI model and in-depth knowledge and experience in RF. 
• Ability to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR). 
• Ability to train and mentor junior level staff and perform as SME of all equipment that resides within their AOR. 
• Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays. 

Major Accountabilities

1)         Under broad supervision, responsible for the maintenance of installed infrastructure technologies as well as the installation and configuration of these technologies within specific area
2)         Develops design and functional specifications, produces deliverables related to specific projects and assists in post implementation support and system enhancements
3)         Diagnoses and resolves moderately complex infrastructure issues
4)         Supports multiple systems or applications of moderate complexity (e.g., size, technology, systems feeds)
5)         Completes accurate  documentation in accordance with company security standards
6)         Ensures processes and requirements are met such as backup and maintenance availability
7)         Conducts testing to ensure requirements are met
8)         May provide guidance and assistance to entry level infrastructure engineers

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.