IT Solutions Engnr/Analyst III

Summary

Responsible for software and hardware product delivery and performance for all application spaces including next generation technology such as cloud engineering and mobile applications. Drives products from design completion to volume production release through lifecycle including troubleshooting software and system problems to ensure performance and reliability.

 

What you will be responsible for:

• Setup and test new B2B file transfers in different environments
• Work with security team to grant access to individuals and system accounts
• Setup new SFTP sites for new B2B file transfers
• Perform support responsibilities following standard operations processes
• Monitor and fix file transfer errors
• Support testing activities
• Support configuration changes like password resets, certificate renewals, PGP keys, etc.
• Strong dedication to provide quality customer service
• Effective problem-solving skills and root cause analysis

Minimum Requirements

- Bachelors' degree in Information Technology or related field and 5 years of prior relevant experience or equivalent combination of education and directly related experience.
- Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas





Preferred Special Skills, Knowledge or Qualifications:

- Knowledge of multiple programming languages, database management systems and development platforms

- Skills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area of work



Nuclear requirement: Any PVNGS employee may be called upon to serve as a member of the Emergency Response

Organization (ERO) and will be expected to fulfill their obligation as an ERO member.





Any PVNGS employee may be called upon to support a refueling or short-notice outage.

This includes line roles and responsibilities as necessary to execute outage activities.

These are a condition of employment at PVNGS.

Major Accountabilities

1) Designs, develops, troubleshoots, and debugs software programs for enhancements and new products and/or in support of design, infrastructure and technology platforms


2) Analyzes and assists with creating reusable and enterprise-level modules/applications



3) Conducts performance reviews and recommends improvements to existing codes



4) Reviews and recommends equipment, resources and software



5) Recommends changes in development, maintenance and system standards.



6) Trains users in conversion and implementation of system



7) Conduct integration system testing and evaluations



8) Leads the design, development and implementation of new solutions





Key Level Differentiators:

- Works to achieve operational targets with significant impact on departmental results

- Works independently to deliver, implement, and support engineering projects/assignments

- Analyzes and resolves complex technical solutions engineering problems using experience, judgment and various technologies/software; may take a new perspective on existing engineering solution.

- Provides advice as a go-to technical resource for APS solutions engineering colleagues with less experience or to a small team; May lead small sub-division teams

- May be responsible for providing guidance, coaching and training to other solution engineers within job area

- Responsible for making improvements of processes, systems, or products to enhance performance of solutions engineering operations

- Makes decisions within area of direct responsibility





LAST REVISION DATE: 2/26/2018

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.


Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.



For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).



Arizona Public Service is a smoke free workplace.