Labor Relations Consultant

Date: Aug 30, 2023

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.


Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.


Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


The Labor Relations Consultant provides interactive labor relations support to leaders and works collaboratively with Union leadership to resolve issues.  Provides strategic and tactical labor relations consultation on a wide range of union related programs and policies.  Interprets, communicates and administers the Collective Bargaining Agreement (CBA) in day to day consultation with management and union leadership.  Conducts research, analysis, and produces reports for investigations, grievances and other labor related issues.  


Minimum Requirements

Bachelor's degree and minimum of five (5) years of broad experience in Labor Relations, Employee Relations or related field in a unionized business environment, managing union grievances, leading labor/management meetings, grievances, labor contract administration and negotiations.  In lieu of bachelor's degree, a combination of college coursework and/or relevant business, facilities and/or project/program management experience equaling ten (10) years is required.  Experience in interpreting/negotiating collective bargaining agreements.  Proficient computer skills, exposure to a networked environment using a Windows interface, with proficiency in Excel, Word, PowerPoint, Outlook and the ability to use enterprise-wide systems such as PeopleSoft.

Preferred special skill, knowledge or qualifications: Working knowledge of the NRLA, FLSA, EEO, ERISA and FML.  Certification and/or additional formal training in labor relations, labor law, dispute resolution, and arbitration.  Strong verbal and written skills.  Self-directed, with the ability to apply flexibility and adaptability to changing priorities and assignments while assuming full accountability for outcomes.  Detail oriented with strong organizational skills.  Ability to work in a reactionary environment, manage confrontational situations and adhere to confidentiality requirements.  Ability to maintain engaged, proactive and positive behavior in difficult circumstances with continuous focus on what matters most and will result in the best results.  Ability to balance business needs and priorities with employee advocacy to establish credible relationships with leaders and union representatives.  

Major Accountabilities

1) Provide strong labor relations consultation on a wide range of topics. Meet with leaders as needed or requested regarding labor relations issues.
2) Manage union grievances including conducting investigations and coordinating resolution with local management and Labor Relations Team and coordinate grievance matters with local management. Arrange and schedule meetings between parties in labor dispute to investigate and resolve grievances.

3) Provide policy research, interpretation and advice to leaders. Update corporate policy as appropriate.

4) Conduct research, analysis, and produce reports, for investigations, grievances and other labor related issues.

5) Facilitate review of labor relations trends and issues through regular meetings between management and union officials.

6) Conduct research, analysis and provide reports to labor relations director.

7) Research and respond to questions from employees and leaders regarding employment and labor law and union and contract interpretation.

8) Interfaces with union leadership and staff regarding issues, concerns, grievances and arbitrations.

9) Develop, coordinate and deliver Labor Relations training to supervisors and managers.

10) Manage union negotiation records, union seniority program, union transfer lists and other activities with the union organization.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from: 

  • APS office based: The employee prefers to work most of the time from an APS facility.
  • Home based: The employee prefers to work most of the time from his/her home.


*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need. 

Job Segment: Sustainability, Nuclear, Energy