Learning Architect | Learning and Development

Date: Apr 2, 2024

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


Learning Architect - Learning and Development -  APS is seeking a passionate and innovative Learning Architect to join our team.


As a Learning Architect, you will play a crucial role in designing and developing comprehensive learning experiences that meet the needs of our organization and learners. The ideal candidate is a creative problem solver with strong design skills, known for creating innovative solutions leveraging adult learning theory. Knowledge in emerging industry trends (i.e. social learning, podcasting, etc.) and project management skills a must!


What your day would be like:

You are responsible for:

  • Conduct learning needs analysis and collaborate with L&D team on solution(s) proposal
  • Deep research on enterprise-wide initiatives and topics to support the continued development of our employees and leaders
  • Program research and design (including learning needs analysis, task analysis, design, development)
  • Conduct learning evaluation on programs and solutions to ensure interventions are having measurable impact on the learners and the business
  • Strategize enterprise-wide learning initiatives that provide innovative programs and solutions to support the continual development of our employees, while aligned with the needs of the business. 
  • Engaging with business partners, subject matter experts and leadership to create, curate, and/or select learning content and implement, maintain, and achieve measurable learning impacts. 
  • The ideal candidate will be a creative solver of business problems and policy adoption through the lenses of development and have a strong proven track record of understanding current/emerging trends in the corporate learning space.
  • Technology: Articulate Suite  |  MS Suite  |  Adobe Premier Pro


Minimum Requirements

Learning Architect - Learning and Development

  • Bachelor's degree in Education, Training and Development, Human Resources or related field from an accredited college or university
  • PLUS six (6) years' directly related experience in training curriculum development, process or instructional design and training.
  • In lieu of bachelor's degree, combination of college coursework and/or experience in training curriculum development, process or instructional design and training equaling ten (10) years is required.
  • Experience in instructional design and delivery of instructor-led in person, virtual (Microsoft Teams) and rapid self-paced materials.
  • Skilled in adult learning theory and ADDIE module to develop professional and relevant content.
  • Strong verbal communication, consulting and project management skills.
  • Experience in managing large-scale processes and driving organization change.
  • Experienced with virtual/ e-learning as a delivery method.
  • Micro-Learning experience.
  • Proficiency in software applications including Visio, web and instructional design software (Articulate, Captivate etc.)

Preferred special skills, knowledge and experience

  • Understanding of the impact of social media on learning to effectively design robust solutions to target various learning styles.
  • Creative solver of business problems and policy adoption through the lenses of education.
  • Knowledge and understanding of current and emerging trends in the corporate learning space.
  • Skilled at training and facilitating across a variety of modalities, to include virtual, in person and blended learning formats

**Must attach a sample of a work product that you have completed, with your resume**


Major Accountabilities

1) Utilize performance-consulting techniques to engage with the business and determine performance gaps.

2) Comfortable in taking lead to work with clients, collaborate across the organization, and leverage leading edge design and learning technologies.  

3) Apply leading edge learning & development methods and processes to define learning requirements that start by considering the experience of the modern worker.

4) Utilize or develop a variety of instructional design approaches that improve performance and effectiveness of APS workforce and can be scaled for organization wide learning capacity.  
5) Design/create or curate learning curricula using various modalities.  Experienced with virtual/ e-learning as the delivery method.  Micro-Learning experience preferred. 
6) Collaborate cross-functionally to influence and create momentum for learning program solutions.

7) Skilled at training and facilitating across a variety of modalities, to include virtual, in person and blended learning formats.  

8) Manage across priorities to complete projects on time and with limited supervision.

9) Review and assess analytics, gather analysis obtained from training programs including synthesizing training feedback to make recommendations on learning solution improvement.

10) Mentor instructional designers and facilitators in peer training departments by transferring skills to teammates, explaining how to use instructional design methodology and how we translate subject matter into effective training and provide management and leadership expertise.  

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Flex Role:
This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from: 

  • APS office based: The employee prefers to work most of the time from an APS facility.
  • Home based: The employee prefers to work most of the time from his/her home.


*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need. 

Job Segment: Nuclear, Energy