Learning Specialist | HR Learning & Development

Summary

Learning Specialist | HR Learning & Development

Minimum Requirements

Learning Specialist | HR Learning & Development

• Bachelor's degree in Human Resources, Business or other job-related field from an accredited college or university
• PLUS two (2) years relevant Human Resource experience or other professional experience in learning and development or training.
• In lieu of bachelor's degree, combination of college coursework and/or professional-level HR or training support experience equaling a minimum of six (6) years is required. 

Preferred special skills, knowledge or qualifications:

• Excellent client management, consulting and business literacy skills.
• Ability to develop strong trusting relationships in order to gain support and achieve results.
• Experience providing direct support to leaders, peers and employees.
• Project management, communication, analytical, and business writing skills.
• Communications, Marketing, and/or Social Media marketing experience desired.

Major Accountabilities

1) Manage learning request intakes from the business and conduct discovery meetings with requestors to identify and clarify learning scope, target audiences, and proposed schedules and cost estimates to facilitate the learning analysis process for Learning Architects.
2) Provide end-to-end logistical support for learning solutions activities and events (in person and virtual) to include coordination of schedules, classroom setups, and preparation of class and event engagement activities such as surveys and polls. Coordinate with instructors to identify and acquire all necessary class materials, ancillary equipment and other resources.
3) Manage the learning evaluation dashboards, data tracking and reporting mechanisms.
Synchronize reporting data to create quarterly visual narratives of learning evaluation metrics.
4) Partner with internal and external facilitators during live and remotely delivered classes to ensure that learners have the most impactful experience by assisting in the facilitation of class exercises and other activities that contribute to the enhancement of participant interaction, creating and delivering pre and post learning communication materials and troubleshooting access and other technical issues to ensure the experience is seamless and convenient to participants.
5) Maintain regular updates of program compliance by reviewing and managing content to ensure that solutions are in adherence with current regulations and policies.
6) Participate in the regular creation, review and update of learning related internal process documents in compliance with all relevant internal processes.
7) Partner with learning and development leader in the monthly reconciliation of department budget and vendor engagements.
8) Perform support functions to ensure the regular review and management of the Learning & Development inbox, logistics requests and needs, scheduling calendars and communications with business partners and customers.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.
For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.