Senior Manager, IT Infrastructure Delivery Management and Planning

Summary

Minimum Requirements

Senior Manager, IT Infrastructure Delivery Management and Planning

• Requires BS in Computer Science, Electrical Engineering or related degree
• PLUS eight (8) years of progressively responsible, related experience in areas of assignment , or an equivalent combination of relative education and work experience.
• AND fice (5) years previous supervisory experience and demonstrated effective leadership, project management, interpersonal and communications skills.

Preferred Special Skills, Knowledge or Qualifications:

• Demonstrated ability to apply advanced techniques and guide others in application.
• Knowledge of production processing and support center activities preferred.
• Knowledge of distributed and/or mainframe environments, network architecture, office product standards, applications, and web technology.
  
  

Major Accountabilities

1) Direct a major segment of IT activities to support planning, project management, portfolio management, application development and support, operating systems, middleware,
enterprise engineering, construction, network operations and support, database administration, and security.
2) Provide leadership and direction for delivering IT support and services.
Develop and retain a highly skilled IT team including leadership personnel and leadership back up.
Create and sustain business/technical literacy and maintain clarity about values, visions, meaning and purpose.
3) Participate in the identification and evaluation of changes and trends in technology and practices.
Implement integrated plans and systems, and ensure consistency with technical and business architecture while meeting tactical objectives.
Support business justification and assessment of cost and impact of technological changes.
4) Oversee the development and implementation of budget and resources needed for cost effective operations.
Ensure IT expenditures remain within approved budgets in support of business plans.
Minimize short and long-term IT investment costs.
5) Direct efforts to meet client expectations and maintain appropriate service level targets.
Resolve design/engineering/operational issues and recommend and implement viable alternatives and solutions. 
6) Ensure architectural, business and regulatory requirements and standards are met.
Ensure availability of application/operational systems and processes at a high level of performance and availability.
7) Manage the development of business plans and resources to ensure operations continuity and to ensure the integrity of corporate data, proprietary information and related intellectual property through information security and access management.
8) Oversee the management of contractor and vendor services and work relationships.
9) May direct the design, development, engineering and construction of information and communication systems and networks.
Manage major projects, tests and evaluation programs.
Ensure integration, implementation, and operation of new and existing systems and enhancements, physical infrastructure, networks and hardware for voice/data/computation or capacity. 
10) May direct staff engaged in development and support of business applications, infrastructure operational systems, middleware, data services, and security for information and communication systems.
May oversee the implementation and support of software infrastructure and systems.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.