Supervisor Outside Plant Engineering

Summary

Supervisor, Outside Plant Engineering

Do you want to lead the engineering work that keeps Arizona’s power grid connected and resilient? As the Supervisor of Outside Plant Engineering, you’ll lead a skilled team responsible for designing, building, and maintaining the communication infrastructure that enables grid operations across APS. The work you oversee directly supports resource planning, generation, and transmission and distribution (T&D) projects—essential to achieving our APS Promise of delivering reliable, sustainable energy to our customers.

This is a hands-on leadership role ideal for someone who thrives in a fast-paced, technically diverse environment and is passionate about advancing communication networks that power one of the nation’s most innovative utilities.

What your day would be like:

• Lead and develop a team of engineers and technicians delivering complex communication infrastructure projects across multiple disciplines.
• Plan, prioritize, and manage work schedules to meet accelerated timelines and business goals.
• Oversee the design, construction, and maintenance of outside plant communication systems, including fiber optics, microwave WAN, MPLS, SCADA, and physical security systems.
• Partner with internal stakeholders to ensure communication systems align with grid reliability, cybersecurity, and operational technology standards.
• Manage change processes and compliance with Critical Infrastructure Protection (CIP) standards.
• Solve technical and operational challenges with a customer-first mindset, ensuring systems perform reliably and efficiently.
• Drive process improvements, resource optimization, and infrastructure growth through thoughtful planning and collaboration.

Who we’re looking for:

• Technical Leader: Experience managing or supervising teams delivering communication, network, or infrastructure engineering projects.
• Strategic Thinker: Skilled in planning and executing projects that balance technical requirements, risk management, and operational priorities.
• Industry Expert: Deep understanding of communication systems supporting critical infrastructure—fiber optics, microwave, MPLS, SCADA, DC power, and cybersecurity.
• Customer-Focused Partner: Strong communicator who values collaboration and delivers responsive, solutions-oriented service to stakeholders.
• Change Champion: Skilled in leading teams through transformation, adopting new technologies, and driving process excellence.
• Problem Solver: Comfortable analyzing complex challenges, making data-driven decisions, and applying creative, practical solutions.

Minimum Requirements

Supervisor, Outside Plant Engineering

• Bachelors degree in Electrical Engineering, IT, or related technical field
• Plus 7-9 years prior relevant OT Communications experience or equivalent combination of education and directly related experience plus demonstrated leadership skills.
• Requires advanced knowledge of one (1) or more job areas in OT Infrastructure typically obtained through advanced education combined withexperience.

Preferred Skills, Knowledge OT Qualifications:

• Prior people leadership experience
• Skilled in change management processes and Critical Infrastructure Protection (CIP) standards.
• Knowledge of business and industry Communications needs, as well as the technical demands; design, construction, installation, maintenance and operations; knowledge of internet, computer, routers, switches etc.; IT Cyber security; hardware for comm transport systems, configuration and maintenance, computer/networking hardware, standard operating systems and other OT related technologies such as 900Mhz FAN, Microwave WAN, MPLS, SCADA, Fiber Optics, Multiplex, Physical Security, DC Power, and Facilities Communications.
• Experience planning, design and implementing Network offerings of infrastructure and analysis of the infrastructure to Support capacity management.  This includes management through growth of the infrastructure and reuse through optimization of resource utilization
• Demonstrated practice of management approaches such as work scheduling, coaching, tactics, and process execution.
• Applying creative solutions to business problems to ensure business needs are most effectively met; advanced information system configuration management
• Skilled in managing the execution of processes, projects and tactics within an organization
• Skills in effective communication to both technical and non-technical audiences
  
  

Major Accountabilities

1. Supervise staff in performance of OT Data Transport Systems engineering, design, installation, maintenance, and operations functions. Defines short-term goals, priorities, and operational plans to ensure team goals are aligned with the goals and priorities of the organization.
2. Oversee enterprise OT network systems planning and roadmaps, high-level troubleshooting, security, and transport system administration.
3. Mentors, trains, and develops technical staff on engineering, design, implementation, construction, and execution of OT wired and wireless transport solutions.
4. Manages staff to develop and maintain department hardware and configuration standards.
5. Oversee the testing of OT transport systems. Tests and develops guidelines for implementation
6. Conducts infrastructure budget, planning, roadmap, and project development activities.
7. Reports on staffing, service delivery, product development and delivery, uptime, and other metrics and KPI’s.
8. Develop and manage department budget.
9. Evaluates and reports on new technologies to enhance capabilities of the transport systems.
10. Oversee new, updated, or alternative equipment installations to drive down cost, ensure availability, efficiency and align with future OT transport systems requirements
11. Serves as a client advocate by meeting with customers and develop relationships to improve overall customer satisfaction
12. Stays current on the Critical Information Protection (CIP) standards and ensures staff is adhering to all standards
13. Creates and promotes a productive work environment, ensuring that necessary skills and competencies are in place to meet the goals of the unit.  Coaches team members on performance, completes employee performance evaluations and recommends pay actions.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).
Arizona Public Service is a smoke free workplace.