Supply Chain Data Management Analyst - Corporate Accounts and Card Services Administrator

Summary

The Supply Chain Data Management Analyst - Corporate Accounts and Card Services Administrator is responsible for the coordinated management of the main components of the Enterprise-wide Purchasing program, including the Corporate credit card and per diem programs, the ARC/FR clothing, and other enterprise vendor programs (e.g., Office Supplies, Amazon, GrubHub). The administrator provides the highest level of front-line internal customer service to more than 4,000 cardholders company-wide by providing guidance on policies and procedures, resolving issues, and monitoring status to ensure timely resolutions.

Minimum Requirements

• BS Degree in Information Technology, Business Administration or a related field
• And 2 years of technology experience or an equivalent combination of related education and/or experience.
• General understanding of SCM processes and systems.
• Knowledge of reporting, software tools and applications.
• General understanding of design, structure, functions and processes and experience with database tools.
• Project/team experience as well as managing projects and resolving issues.

Preferred special skills, knowledge or qualifications:

• Proficient in Microsoft O365.
• Strong Experience with PowerBI, SharePoint and Excel.
• Experience in administering Enterprise Purchasing and/or Credit Card programs.
• Strong ability to analyze data, formulate conclusions, prepare reports, and provide recommendations.
• Strong customer service, communication, and decision-making skills.

Major Accountabilities

1. Manage and administer the company-wide Enterprise Purchase Programs with limited oversight: Credit Card, Per Diem, Fire Resistant (FR) Clothing, and various other enterprise vendor programs (e.g. Staples, GrubHub, Amazon).
2. Provide the highest level of front-line customer service by communicating and providing guidance on procedures, instructions, practices, and regulations, resolving routine, difficult, or unusual challenges, and monitoring status to ensure resolution.
3. Act as a liaison between company employees and banks and/or third-party vendors.
4. Manage communication from employees through multiple modes of communication (email/Teams/phone, etc.)
5. Provide support to employees for the Enterprise Purchase programs and policies, including researching and resolving problems, documenting processes and procedures, system setup and maintenance, and auditing.
6. Manage system access to vendor and purchase program applications and interface with IT and third-party vendors to find solutions/resolutions to technical issues/changes.
7. Compile, analyze, and summarize Enterprise Purchase Program data to create a wide variety of reports and presentations for management review.
8. Perform monthly identification and reconciliation of all outstanding Company Credit card transactions (i.e., missing expense codes, location numbers, or approvals).
9. Develop and maintain Enterprise Purchase Program processes, procedures, and policies, user guides, training materials and job aids..
10. Provide ongoing multi-mode (in-person, virtual, and recorded) training to employees.
11. Proactively initiate and participate in process improvement initiatives and projects to support Supply Chain and company objectives.
12. Process and distribute Supply Chain incoming physical mail weekly.
13. Maintain a digital mindset focused on process improvements and automations.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.