Leader Executive Ops Support

Date: Sep 14, 2023

Location: TONOPAH, AZ, US, 85354

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.


Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.


Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


The Executive Operations Support Leader coordinates all executive administrative functions and provides multifaceted administrative support to the office of the CEO or CNO. Works independently with a high degree of professionalism and independent judgment, providing daily management of Executive Assistants. Provides input and coaching to Executive Assistants to effectively evaluate and manage performance. Leads and/or participates in projects and programs associated with executive management administrative support.

Minimum Requirements

A four-year Bachelor's degree in Business Administration or other job related field from an accredited college or university plus three (3) years executive assistant level experience and/or supervisory experience.  In lieu of degree, combination of college coursework and executive assistant level experience equaling seven (7) years.  Experience handling confidential and sensitive material and information with the highest level of discretion and confidentiality.

Preferred Special Skills, Knowledge or Qualifications:  Prior experience in a supervisory capacity and/or leading teams/projects.  Demonstrated record of providing exceptional customer service.  Budget preparation including solid understanding of budget, contracts and accounting processes.  Demonstrated project management skills working with all levels of the organization.  Excellent verbal and written communication skills.  Demonstrated leadership skills and ability to work with all levels of the organization including senior executives.

Nuclear requirement:  Any PVGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member.  Any PVGS employee may be called upon to support a refueling or short-notice outage.  This includes line roles and responsibilities as necessary to execute outage activities.  These are conditions of employment at PVGS. 

Major Accountabilities

1) Develops and manages a high performing team of Executive Assistant through effective hiring, training, coaching, performance feedback, reward, recognition and developmental opportunities.


2) Manages executive floor operations and administration to include key meeting preparation and on-the-day organization and liaison with internal partners (facilities, IT, etc.).

3) Manages email inbox for CEO or CNO to review content, determine importance, summarize/distribute high priority items via production of daily brief, create reading lists reflecting strategic areas of interest and handle day-to-day correspondence representing tone and messaging of CEO or CNO.


4) Plans and/or directs various administrative, financial, and operational activities and duties at the direction of the Chief of Staff or CNO, including advance support and meeting coordination.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Generating Stations (PVGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).


Arizona Public Service is a smoke free workplace.

Plant/Field Role:
This position requires work to be performed in the field and/or at the work site, due to the nature of work.

Nearest Major Market: Phoenix

Job Segment: Sustainability, Nuclear, Energy