Supervisor Nuclear Records

Date: Sep 14, 2023

Location: TONOPAH, AZ, US, 85354

Company: APS

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.


Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.


Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  


The Supervisor leads, guides and directs the records staff at Palo Verde. Manages nuclear records and document configuration control programs, Licensing Basis Design Input/Output and Plant Configuration through archival and retrieval systems in compliance with federal regulations. Monitors industry for best practices in technology, automation and integration of site programs. Implements simplification and productivity improvements.

Minimum Requirements

A four-year Bachelors degree in Business, Human Resources or other job-related field from an accredited college or university. In lieu of bachelors degree, combination of college coursework and/or experience in records management and/or office administration positions equaling four (4) years. Experience using office technology (e.g., Microsoft Office applications).

Preferred Special Skills, Knowledge or Qualifications:
Supervisory experience. Knowledge of Palo Verde Records and Document Control Processes. Certified Records Analyst. Knowledge of Nuclear Regulatory Commission regulations and records information management techniques.

Nuclear requirement:
Any PVGS employee may be called upon to serve as a member of the Emergency Response Organization (ERO) and will be expected to fulfill their obligation as an ERO member. Any PVGS employee may be called upon to support a refueling or short-notice outage. This includes line roles and responsibilities as necessary to execute outage activities. These are conditions of employment at PVGS.

Major Accountabilities

1) Recruits, hires and supervises a motivated and highly skilled nuclear records team.  Provides day-to-day leadership to ensure each team member creates goals, receives regular evaluation of progress and establishes development plans through effective performance management.  Trains and arranges for training of department personnel in standards and expectations, computer systems, nuclear records management, office procedures, customer service, Corrective Action Program (CAP), nuclear regulations, federal compliance, etc.  Provides development opportunities, cross training for knowledge transfer and retention, and coaching/feedback. 


2) Works closely with the Manager to ensure that the Records and Document Control programs are in compliance with Palo Verdes licensing documents and appropriate NIRMA Technical Guidelines. Implements requirements supporting the Palo Verde Operations Quality Assurance Program Description (QAPD).  Maintains the records program and associated procedures and Technical documents that implements the QAPD.  Ensures records personnel who are primarily responsible for records turnover, records processing, document processing and other document control functions understand how their role impacts Palo Verdes QAPD (Quality Assurance Program Description).


3) Analyzes workload, forecasts ongoing staffing needs and maintains appropriate allocation of resources.  Establishes positive professional relationship with record owners and management.


4) Maintains and monitors performance metrics in support of department objectives.  Interfaces with record and content owners across the station to ensure records and documents are turned over complete, accurate and timely through appropriate workflow process to meet regulatory requirements. 


5) Acts as liaison to other internal and external organizations regarding records management and document control functions.  Partners and influences other individuals or groups with diverse goals and interests to reach common resolution.


6) Leads efforts for continuous improvement of department processes and procedures to improve efficiency and cost effectiveness.  Analyzes processes and practices for maximum organizational effectiveness and employee satisfaction.  Researches, evaluates, develops and manages automated systems or approaches evolving in the industry.


7) Conducts audits of program.  Coordinates with Nuclear Assurance Department (NAD) on Records Management audit functions for other groups such as ANI audit, department self-audits, 95.95 efforts, control room audits, DVDC and Iron Mountain audit.


8) Monitors operating budget for records organization and authorizes approval of miscellaneous departmental expenses.  Develops long-range forecast using change management initiatives.  Monitors and explains budget deviations.  Makes recommendations for budgetary reductions in accordance with workforce planning.


9) Leads and coordinates key initiatives such as knowledge transfer, workforce planning and process simplification initiatives.  Consults with site management to develop recommendations and implements and monitors changes.  Prepares analyses and monitors the effectiveness and results of new initiatives.


10) Provides support to and completes special projects for leadership by researching information, gathering data and developing detailed analysis and evaluation as requested.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Generating Stations (PVGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Plant/Field Role:
This position requires work to be performed in the field and/or at the work site, due to the nature of work.

Nearest Major Market: Phoenix

Job Segment: Nuclear, Sustainability, Energy